Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying superior quality support in good time is our main priority, so that we back up each shared hosting plan with a 1–hour ticket answer guarantee. At the time you post a ticket or send us an email, our client support team will do their best to present the most appropriate answer to your problem and to give you assistance quickly.

  • Top quality support service
  • A Top–quality Support Service

  • You’re able to email us 24x7x365 with any question you have got to do with our offerings. We have consultants available continuously to give you solutions anytime needed. Feel free to use the ticketing system or drop an e–mail at any moment, or you can pick–up the phone or use the online chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want guidance while working on your site within the Control Panel, you’ll be able to always click on the Help control key and locate your issue in the list of posts that will pop up. We have as well turned a lot of the articles into video tutorials. The catalogue of video clips will come up if you select the Videos press button located in the top right angle.